Customer Testimonials San Antonio, TX
What Our Customers are Saying About Us.
We try our hardest to make sure we make you happy. Don't let us tell you how good we are, read what other customers are saying about Heaven's Best.
"Mr. Dooley was able to remove stains that other carpet cleaning companies had not."
- Marsha M. of TX
"Our dog had an accident on an area rug. I called on a Sunday hoping to leave a message. Someone answered the phone and took my information. I received a call back the same day. The rug was picked up the following morning. The service and the quality of cleaning were both terrific."
- Carolyn W. of TX
"When finished our carpets and rugs never looked better -- Mike was able to remove stains the previous carpet cleaner had said were impossible to remove. Moreover our carpets were dry about an hour after he finished, as opposed to the 6 to process we had experienced with carpet cleaners who used older steaming methods. He was professional, courteous, answer all our questions, and overall exceeded our expectations! We will definitely use his service again."
- Deborah M B. of TX
"They called a day before to confirm our appointment. Mike came and looked over the areas to be cleaned and quoted a price better than I expected, since I forgot to include closets when I was talking to Matt on the phone. Mike got right to work and was done within 3 hours. The house smelled so fresh and clean when he was done and the carpets look terrific and dried quickly. The added bonus is that the system they use does not require soaking the carpet until it is ruined. Mike was very conscientious and polite. I will definitely call them again."
- Rose Marie W. of TX
"I was very pleased with Matt's service. He was professional, thorough and responsive. He worked very hard to get some really dirty areas clean. The carpet was not left soaking wet like some companies, it was just slightly damp and dried in about an hour. He explained how he cleaned the fibers using moist cleaning pads, not steam cleaning which just causes a soggy mess and rots out the pad underneath the carpet. He took care to prevent getting the rest of the house dirty and cleaned up well afterwards. Very personable and hardworking. I will definitely use Heaven's Best again. Plan to have them clean my tile next time."
- Deirdre W. of TX
"The appointment was for 4:00 pm. He arrived at 3:30 pm. He stayed in his van until 4:00 pm (even though I opened my door to let him know I was home). He said that he thought there was a reason why I said 4:00 was the appointment and he did not want to intrude. I thought he was taking care of some other business on his phone in the van. Anyway, when he came in he told me he could not guarantee that all the stains would be removed and the smell would be gone because he said the urine may have gone through the carpet and through the padding underneath. I told him to go ahead and do his best. (I appreciate honesty). He proceeded to do extensive pet stain removal/treatment. The chemical he used was a citrus based formula so the smell was not overwhelming (thank goodness). He then did the carpet cleaning. Lo and behold ALL of the stains are gone!!! I won't know about the smell until the carpet dries but I am very pleased at the way my carpet looks. He took care in moving furniture, chairs, etc. He put the big items back (couch, large sofa chair, end table, coffee table, bar stools). The smaller items I will put back when the carpet dries. Because of the extensive treatment, he said it may take 2 hours to dry (instead of 1 hour). He was here for about 1 hour. They have a 15% discount coupon on Angie's List. I highly recommend this company."
- Denise S. of TX
"Michael arrived on Friday, July 2, 2010, at the appointment time. He cleaned some 8x10 area rugs and one of the bedrooms. He was thorough, and the carpets and bedroom rug were spotless. I have used Heaven's Best in the past, since I have a rather large dog. Heaven's Best really is the best carpet cleaning outfit I have ever used. I highly recommend this company."
- Terry W. of TX
"This is my second time using the company. Excellent service. Always on time and very reliable. The carpets looked great after they were done. The carpets were dirty from dogs and heavy traffic areas. I would highly recommend this company."
- John G. of TX
"Heaven's Best did a fantastic job of cleaning my carpet. They are very professional and courteous, and the carpet looks and smells fresh and clean. I loved that the carpet was dry in about an hour and I didn't have to walk around on damp carpet. I will never use any other carpet cleaner again, even though it is more expensive than some. In this case, you definitely get what you pay for and the results are worth the price."
- Cheryl M. of TX
"We had an outstanding experience with Heaven's Best Carpet Cleaning Company. They cleaned seven rooms in our house in about three hours. The technician was incredible - professional, thorough and courteous. The whole house smelled like fresh oranges when he finished. Our carpet has never been so clean. He moved the furniture and went over several worn areas several times each. The carpet was dry in about an hour. We plan to use them every year - they are a pleasure to work with."
- William M. of TX
"Called and was given an estimate over the phone. Set up date for service and Mike arrived on time. Mike gave a price for area rugs that I had not mentioned over the phone and he was able to [clean] them also. Mike was very professional, worked quickly, moved furniture and explained cleaning process that is used. All carpets were dry in about an hour. It was nice not having loud equipment running during the cleaning. The service was excellent and we recommend them to anyone needing their services. The total bill included the Angie's List discount they offer."
- Jesse D. of TX
"The carpeting is as clean as it was when first purchased. All spots are gone; entrances to the 4 rooms no longer soiled. The service man provided an explanation for why we had the dirt build up at the room entrances."
- Celeste C. of TX